May 10, 2011

Know how Hotel Star Classification differs.....

FHRAI has the unique classification criteria for the hotels to get their STAR categories.....
Here is a guide to know how hotel star classification obtains......
These hotels are small and usually managed and operated by the owner. The atmosphere will be more personal and the accommodations basic.

These hotels are generally part of a chain that offers consistent quality and limited amenities. They are small or medium in size and rooms will have a phone and TV.
Room Service is not a given option but a small restaurant on site can be expected.


These hotels are usually located next to major expressways, business centers or shopping areas. They offer spacious rooms and decorative lobbies. On-site restaurants may be average in size, but will offer breakfast, lunch and dinner. Valet and room service are usually available.

One can expect formal and large hotels with excellent facilities. 
Above average service, beautiful furnished rooms, restaurants, room service, valet parking, fitness center and a concierge are some amenities to expect.

These hotels are made to pamper. They offer the highest degree of personal service and elegance. 
The rooms are equipped with quality linens, all electronic gadgets, Jacuzzi tubs and in-room video facilities. These are multiple restaurants on site with extensive, gourmet menus, and room service is also available 24/7. A fitness center, swimming pool, valet parking and concierge service are mandatory for these type of hotels to attain their rating.

For all the hotels it is necessary to maintain the 10 basic following factors:
  1. Ambience
  2. Lay Out
  3. Array of Services to offer
  4. Air Conditioning
  5. Hygienic Aspects
  6. Restaurant and other food outlets
  7. Facilities for the physically challenged guests
  8. General Manager & his team
  9. Qualified and Well mannered staff
  10. Safety and Security 
Info Courtesy......hotelierindia.com

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