Mr. Rajindera Kumar had been as President of FHRAI (Federation of Hotels and Restaurants Association of India) from October 24, 2009 to September 30, 2010. He was also the Director of The Ambassador Hotel in New Delhi.
In one interview to him in his opinion how to make a hotel good, he replied, "I think what makes a good hotel is if it is well planned, tightly run and brilliantly managed. Whether it's the ambiance, daily maintenance and upkeep or even the little things; but it should be tightly run. The staff should be highly motivated and positive and guest satisfaction should be on top of the priority list. All of this rests on the General Manager (GM) and his team. If the GM isn't capable enough, the hotel will never do well".
A little brief about him...... He is the former director of Haryana Tourism Corporation and Chandigarh Industrial & Tourism Corporation Ltd. (CITCO), Chandigarh. Currently on the Board of Institute of Hotel Management, Faridabad, Institute of Hospitality Management and Catering Technology, Kalkaji, New Delhi. He was a Member of Telecom/ Telephone Advisory Committee, Delhi (South -1) Deptt. Of Telecommunications, Govt. of India and is currently Member of National Committee on Tourism, CII.
Info Courtesy to hotelierindia.com
No comments:
Post a Comment